In choosing to use our website, you are deemed to have read and agreed to the following terms and conditions:

Terminology

The following terminology applies to these Terms and Conditions and Privacy Policy Agreements:

“Client”, “You” and “Your” refers to you (the person accessing this website and accepting the Company’s terms and conditions).

“The Company”, “Ourselves”, “We” and “Us”, refers to our Company (Dr Rachel - Reset Coach).

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the use of this website.

Privacy Statement

Please see the Dr Rachel - Reset Coach’s Privacy Policy.

Ownership & Copyright Notice

The content of the pages of this website is for your general information and use only. It is subject to change without notice, and is the property of Dr Rachel - Reset Coach. This website contains material which is owned by, created for, or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and website copy. Reproduction of any content on this website is strictly prohibited, other than if written consent is provided by Dr Rachel - Reset Coach for you to share this content.

Exclusions and Limitations

To the fullest extent permitted by law, Dr Rachel - Reset Coach excludes all representations and warranties relating to our website and its contents. Dr Rachel - Reset Coach also excludes liability for all content which is or may be provided by any affiliates another third party.

Dr Rachel - Reset Coach excludes all liability for damages arising out of or in connection with your use of this website and our services. This includes: direct loss, loss of business or profits, damage caused to your computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Please note that all exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Limitation of Liability

Dr Rachel - Reset Coach will in no event be liable for any damages, including, without limitation, those resulting from lost profits, arising from the Client using this website. Neither we, nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. In using this website, you acknowledge that such information and materials may contain inaccuracies, discrepancies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It will be your own responsibility to ensure that any products, services or information available through this website meets your specific needs.

Availability

Dr Rachel - Reset Coach will make all reasonable efforts to provide you with access to the website 24/7, without interruptions. However, from time to time you may experience disruptions which will be due to essential maintenance or problems beyond our control. These problems may involve suppliers, communications, the Internet, your own computer/device or software failures. For this reason, we do not warrant that the website will be available continuously and Dr Rachel - Reset Coach shall not be liable for any downtime or disruption in website availability.

Cookies

This website uses cookies to monitor browsing preferences, which enables us to retrieve user details for each visit, as well as to enable the functionality of the website and ease of use for those people visiting.

Links to this website

You may not create a link to any page of this website without our prior written consent from Dr Rachel - Reset Coach.

Links from this website

We may have some external links within the content of this website. Opinions expressed or material appearing on such websites through the links are not always shared or endorsed by us, and should not be regarded as so. These links are provided for your convenience to provide further information. We have no responsibility for the content of the linked website(s).

Communication

Email: info@drrachelresetcoach.co.uk

Waiver

No waiver of any of the provisions of this or any Agreement shall ever be effective unless it is stated otherwise in writing by Dr Rachel - Reset Coach.

General

The laws of England, Scotland, Northern Ireland and Wales govern these Terms and Conditions. By using this website provided by Dr Rachel - Reset Coach, you consent to these terms and conditions without any disputes.

Unauthorised use of this website may be a criminal offence or give rise to a claim for damages from Dr Rachel - Reset Coach.

Notification of Changes

Dr Rachel - Reset Coach reserves the right to change these conditions at any time. If there are any changes to our privacy policy or terms and conditions, this will be announced on the site’s homepage. You are therefore advised to regularly re-read this statement.

Your chosen use of this website demonstrates your understanding, agreement to and acceptance of these Terms and Conditions.

Complaints Policy

Here at Dr Rachel - Reset Coach we really care about the quality of service our customers receive.

Should you have anything less than a great experience, we want to know about it.

Feedback is useful for us to improve the service we offer and for audit purposes.

As part of our CQC registration we have a full complaints policy. We hope to be able to deal with any problems as quickly and smoothly as possible, the vast majority of issues are best resolved as soon as possible and in person.

Please email any queries to info@drrachelresetcoach.co.uk and we will be happy to help.

Alternatively, more formal complaints can be sent in writing to the above email address.

In the unlikely event that we are not able to resolve your complaint/query, we can direct it to the CEDR instead for further investigation.